How to Align Leadership Development with Business Strategy for Better Results

Imagine a soccer game, where no one keeps score and the referee never blows the whistle. Everyone just runs around doing whatever they want, and no one knows who’s winning, losing, or even breaking the rules. That’s what a lack of accountability in the workplace looks like. And it’s more prevalent than you might think. […]
Winning the AI & Digital Race: Why Culture is the Competitive Advantage, featuring IBM

Culture’s Role in Driving Results as the Speed of Change Quickems
ABM’s Raúl Valentin on Fairness, Humility, and Collaboration in Leadership

This week, Jessica is joined by Raúl Valentin, the Chief Human Resources Officer at ABM Industries. Raúl explains how his belief in fairness drives his leadership–everything from recruiting policies to acquisition strategy to the way ABM integrates AI into HR operations. He opens up about his early life as the son of a single mother, […]
Why Your Change Initiatives Keep Failing (And What to Do Differently)

Culture’s Role in Driving Results as the Speed of Change Quickems
AI and Workplace Culture: From Fear of the Unknown to Future Growth

When companies undertake a new technology initiative like integrating AI into work processes, they often face both cultural and operational challenges. Overarching all this is the very natural human resistance to change, and how the resulting uncertainty translates into tangible concerns — about job security and roles, feeling powerless and losing control over their work, […]
Denny’s’ Kelli Valade on Feeding the Soul and Making People Feel Seen

This week, Jessica is joined by Kelli Valade, CEO of Denny’s. They discuss how Kelli’s career in restaurants–which started when she was 16 years old–was shaped by leaders who cared for her, how it continues to be shaped by colleagues and employees, and the responsibility she feels as a leader to see, care for, and […]
Coffee Chat: Keep Culture Thriving Through Economic Uncertainty

Culture’s Role in Driving Results as the Speed of Change Quickems
The Inspired Performance Institute’s Dr. Don Wood on Resetting Trauma and Maximizing Performance

This week, Jessica is joined by Dr. Don Wood, CEO of the Inspired Performance Institute and creator of a program to help people reset and reprocess trauma–which he understands as a neurological glitch that impacts health and decision-making, and therefore performance and leadership. Don explains why anxiety, addiction and even autoimmune diseases are often symptoms […]
Wellby Financial’s Monique Robertson-Gunter on Creating Experiences, Purpose Fit, and a Culture of Continuous Growth

This week, Jessica is joined by Monique Robertson-Gunter, Chief Experience Officer at Wellby Financial. Monique explains how Wellby reshaped its culture to hit ambitious goals–starting with the key results, and developing a culture of feedback, listening and continuous improvement to achieve them. She also talks about her role as Chief Experience Officer–combining culture and brand […]
Thrive or Survive: Build Organizational Resilience During Economic Uncertainty

Culture’s Role in Driving Results as the Speed of Change Quickems
Constant Contact’s Frank Vella on Scaling Culture, Remote Work, and Being in the People Business

This week Jessica is joined by Frank Vella, the CEO of Constant Contact. In a wide-ranging conversation, they discuss Frank’s philosophy of being in the people business, from emphasizing the role of first-line managers to keeping the employee experience in mind while talking with investors. They discuss scaling culture across a company, aligning AI innovation […]
Building Leadership Through Accountability

Culture’s Role in Driving Results as the Speed of Change Quickems