What began as a New York Times best-selling book, The Oz Principle, then later developed into a full-day interactive workshop, is now a comprehensive multi-year program.
The Accountability Journey is a strategic schedule of learning, application, expert consulting, and periodic review designed to embed positive accountability throughout your organization.
Drive Better Results Through Accountability
Most people’s experience with “accountability” is not a positive one. It’s something that happens after something goes wrong. On this journey, accountability is redefined as a positive, personal choice applied in the present to impact results you are working toward.
The Accountability Journey’s core model illustrates this definition and provides a common language for addressing accountability that prevents it from being weaponized. When people aren’t accountable, they make excuses, blame others, feel frustrated, and focus on what they can’t control.
Along the journey, your teams will use the 16 Accountability Best Practices to elevate accountability in their daily activity. They’ll coach each other with a simple, powerful model that makes seeking and offering feedback easier and more effective. Under this model, your teams will regularly engage in quick feedback exchanges, rather than lengthy sessions to mitigate problems. And that means improved collaboration and fewer surprises.
How does this play out in your organization, so you can hold employees accountable in a positive way? Internal facilitators are developed and certified to deliver the full-day workshops, model the best practices, and coach others. Leaders and managers upskill in establishing and managing expectations, improving their ability to hold others accountable and close performance gaps before they become costly problems. Bi-annual reviews evaluate progress made and progress needed. The Accountability Journey engine accelerates, priming your organization for sustained success.
Common workplace issues like employee engagement, talent retention, trust, and morale have their roots in accountability. On the Accountability Journey, you’ll empower employees at all levels in your organization to take ownership of needed results, elevating their achievement, job satisfaction, and sense of purpose.
You’ll also provide a foundation for any additional development initiatives, including culture transformation. People who know how to take ownership for results always bring added value. Clients who have undergone accountability training with us have achieved a 200% increase in profit margin in 18 months, a 15% boost in sales, and an 81% decrease in days lost to injury, among hundreds of other key metrics achieved.