Media Appearances

Rinnai Puts Employees First to Become Employer of Choice by Leveraging Culture

Culture Partners, a leading culture consulting firm, announced today an enhanced partnership with Rinnai America Corporation, makers of the top-selling tankless water heater in the U.S. This partnership builds on Rinnai’s existing culture initiatives, continuing their commitment to their workforce. Rinnai, a Japanese-owned company, has U.S. headquarters in Peachtree City, Georgia.

Using methods from the New York Times best selling book, The Oz Principle, Rinnai has maintained a focus on culture for many years. Written by the founders of Culture Partners, The Oz Principle details the ways in which accountability empowers teams to take ownership over challenges they face. “The strong emphasis on our company culture aligns our strategic priority to attract, build, and retain a high performance team of top talent,” says Alexis Davis, Vice President of Human Resources. “Our goal – to be an employer of choice – underscores the deep sense of responsibility Rinnai feels toward our team members and the community.”

“Rinnai has been putting culture first for years. We prioritize the health, safety, and engagement of our employees. As a result, our teams are creating a healthier way of living in their roles and the end customer enjoys the benefits of an innovative product made with care.”

Frank Windsor, President, Rinnai North America

Rinnai has invested heavily in creating a results-driven culture, which not only serves to help employees grow, but their business as well. With a future of planned international growth, Rinnai will maintain their culture management work in order to ensure consistency across the organization when it comes to collaboration, engagement, and leadership.


As a result of their people-centric environment, Rinnai has maintained engagement results exceeding the global norms, increased productivity, and successful delivery of key organizational results.

“Rinnai’s culture-first leadership has created unmatched industry performance and employee engagement. We are grateful to be their partner over the years on their culture transformation journey.”

Joe Terry, CEO of Culture Partners

About Rinnai
Rinnai America Corporation, a subsidiary of Rinnai Corporation in Nagoya, Japan, was established in 1974 and is headquartered in Peachtree City, Ga. Rinnai Corporation manufactures gas appliances including tankless water heaters, a wide range of kitchen appliances and heating and air conditioning units. As the technology leader in its industry, Rinnai is the largest gas appliance manufacturer in Japan and is the number-one selling brand of tankless gas water heaters in the United States and Canada. Annual corporate revenues, including those of its subsidiaries, are in excess of $3.2 billion. With a global perspective to create 21st-century products for the home and business, Rinnai Corporation commits itself to safety and Creating a healthier way of living©. For more information about Rinnai’s entire product line, visit

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