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Maybe you’ve heard the news: remote work is here to stay. Whether you embrace it or not, how companies develop remote workplace cultures now will affect what we mean by “the office” for years to come.
New variations of hybrid on-site/remote cultures, asynchronous remote work cultures, and synchronous remote work cultures are being created as we speak. The big experiment is on, globally. And there’s no clear gold standard.
It’s an exciting moment for leaders — as well as an unnerving one. As organizational behavior expert Ethan S. Bernstein noted, the number of choices available for how to structure the post-pandemic workplace for the diverse workforce is making things tricky. How we work after the virtual days of the pandemic is just beginning to be studied, and there is no clear “superior” model.
And remote work is far from perfect. Productivity loss, communication lags, difficulties with motivation and focus, “quiet quitting,” or “quiet firing” — these are just a few of the challenges leaders are facing with teams working virtually.
Accountability means riding out to meet the challenges, finding solutions by owning the process and the results — whether positive, neutral, or negative. Accountability is a powerful unifying principle in a remote work culture. When leaders and team members in an organization are empowered to be accountable — taking ownership of the process and results — culture naturally flourishes.
Below are the top five ways for you to activate accountability to unify culture for the remote workplace:
Creating a culture that prioritizes accountability requires daily engagement among individuals. It takes time and aligned investment to internalize and put into practice. The remote work cultures being formed (and re-formed) today are finding a powerful tool in accountability. Meanwhile, employee surveillance tools are backfiring, creating distrust and division in organizations that use them to monitor remote workers.
Remember: culture is a journey and requires intentional leadership that places an emphasis on the experiences your people have every single day.More on Accountability